Welcome to SpiderJuice.in, a platform where you can buy Unique, Creative and Useful products with just a few clicks. We are committed to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information regarding the shipment of your orders, shipping methods, delivery times, and in-store pickup options. Please take a moment to review this policy before placing your order.
- Order Processing:
- Upon receiving your order, we will process it within the same business day (excluding Sunday and Holidays) if it was placed before our cut-off time, which is 12pm. This includes order verification, product packaging, and preparing the shipment for dispatch. This cut-off time mostly applies to COD orders, for prepaid orders we can still ship by 6pm on the order date depending on the serviceable location.
- Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for delays or non-delivery due to incorrect or insufficient address information.
- Further order updates and live tracking will be shared on your phone via SMS and email given at checkout.
- Shipping Methods and Costs:
- After receiving your order our team tries its best to deliver it within minimum days, we ship either by air or surface depending on the destination address, size of the package and its probability of getting damage in transit.
- We don’t have any hidden cost. We charge flat ₹50 for prepaid orders and additional ₹50 if you want COD service. To avail free shipping irrespective of the payment option (prepaid or cod), your order value has to be above ₹1499. Any applicable shipping fees will be clearly displayed before you finalize your order. The available options and associated costs will be presented during the checkout process.
- If you stay near our shop location in Mumbai, we also provide in-store pickup option which will save your shipping charges, and you can browse products from wide categories.
- Estimated Delivery Times:
- Since we ship our orders from Mumbai. The estimated delivery time is calculated based on the destination address. Please note that these are estimated times provided by the shipping carriers and may be subject to unforeseen delays.
- Once your order has been shipped, you will receive a confirmation email and SMS on your number with tracking information, allowing you to monitor the progress of your package.
- International Shipping:
- Currently, we only ship in India, so this is not applicable.
- Order Tracking:
- We mostly use Shiprocket as our courier partner. After shipping your order, you will receive order updates from shiprocket in your WhatsApp / SMS and Email. Either you can use the info provided in the notifications or track the status using the tracking number AWB or Order ID provided in the shipping confirmation email on this link track my order. This allows you to monitor the progress of your shipment through the carrier’s website.
- Delivery Issues:
- While we strive to ensure timely and accurate delivery, there may be instances where circumstances beyond our control can affect the delivery process. In such cases, we will work diligently with the shipping carrier to resolve any delivery issues and provide you with updates regarding your order.
- Returns and Refunds:
- For information on returns, exchanges, and refunds, please refer to our Return Policy. This policy outlines the specific terms and conditions regarding product returns and the associated procedures.
- Contact Us:
- If you have any questions or concerns regarding our shipping policy or require assistance with your order, please don’t hesitate to contact our customer support team. We are here to help and provide you with the necessary support.
- Email : email@example.com / Call : +919821249345
Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications to this policy will be reflected on our website. We recommend reviewing this policy periodically to stay informed about our shipping practices.
Thank you for choosing SpiderJuice.in, We appreciate your business and look forward to serving you!